How to Bid — Tutorial
Step-by-step guide to registering, bidding, winning, paying and receiving items on MWM, the B2B wholesale auction for authenticated pre-owned luxury from Japan.
Getting Set Up
Three things before you start bidding
getting-started
Three things to set up
Before your first offer, there are three things worth doing: choosing your currency, adding a shipping address, and picking your language. Each takes under a minute.
Currency
Shipping address
Language
Choose your payment currency
Account Settings lets you pick the currency your invoices are shown in. Offers themselves are always placed in US dollars — changing this setting only changes how the amounts look on screen.
Account Settings
Payment Currency
Offers are in USD
Add a shipping address
My Account is where you add shipping addresses — up to three — and mark one as the default. It's separate from your billing address, and you can still pick a different one per invoice.
My Account
Shipping addresses
Default address
Where everything lives
Wholesale is where you browse and offer. Tap & Buy is the fast, one-item-at-a-time view for your phone. My Bids tracks your offers, and My Orders holds your invoices. Everything else is in the User Guide.
Wholesale
Tap & Buy
My Bids
My Orders
How Bidding Works
Browse, offer, and see how the pricing really works
making-offers
Find items to offer on
Browse the active Wave, filter by category, brand, or price, and look out for items marked No bids — nobody has offered on them yet.
Browse
Filter
No bids
Other buyers' offers stay hidden
This is a sealed-bid sale: you never see how many buyers have offered on an item, or how much. Since you can't react to anyone else's number, there's nothing to gain by waiting.
Sealed
Hidden until the close
Only bidder? You pay the listed price
If you're the only one who offers on an item, you win it at the listed price and your premium is never charged. If two or more buyers offer, the highest offer wins and pays its own amount — the listed price is always the floor.
This is the one rule to remember: your invoice can never be higher than the amount you actually offered.
Only one bidder
Your offer
Invoice
No premium charged
Two or more bidders
You
Other bidder
Invoice
Same offer? Earliest wins
If two buyers happen to submit the exact same amount, the one who offered first wins. When you're torn between offering now or later, sooner is the safer choice.
Same amount
Earliest offer wins
Tap & Buy: the fast way to offer
Swipe through items one at a time. The quick buttons each add a fixed amount to your offer and show you the total you'd pay — tap one, type your own amount and tap Want, or tap Skip / Next to move on. If you leave the amount empty, Bid asks you to tap once more to confirm.
Swipe through items
Type an amount, then tap Want
Or tap Skip / Next to move on
Two things to know about Tap & Buy
Swiping left or right only flips through that item's photos — it doesn't move you to the next item; use Skip / Next for that. And once you've already offered on an item, the quick buttons add to your current offer, not to the listed price, so check the Your current offer line before you tap.
Swipe = more photos, not the next item
"Skip / Next" = next item
Your current offer
Quick buttons add to that offer, not the listed price
See how many lots you're leading
The header shows how many lots you currently hold the top offer on. It updates once an hour and stops an hour before the close — it's a snapshot, not a guarantee, since another buyer can still outbid you before the deadline.
Top bidder
Updated hourly
Can still change
The deadline, and what happens next
In the final hour before a Wave closes, the standings snapshot stops updating — that's expected, not a bug. Once the Wave closes, winners are decided automatically and the results go out by email.
Final hour: frozen
Wave closes
Results by email
A weekly Sunday auction: Sunday Lowprice Auction
Lots tagged Sunday Lowprice Auction close every Sunday at 9:00 PM Pacific Time, separately from the regular Waves. Every lot starts at $0.99. Many lots also show a Winning Bid: bid that amount or more and you win the lot on the spot at the Winning Bid price. Winning Bid purchases can't be cancelled and are invoiced with your other Sunday lots after the auction closes. Each lot's own countdown is the real deadline. Lots that don't sell come back the following Sunday.
Sunday Lowprice Auction
Sun 9:00 PM PT
Back next Sunday
Some lots are sold by auction
Alongside the sealed-bid Waves, part of the catalogue is sold by open auction. Bidding opens at $0.99, the price is visible to everyone, and it rises while the lot is live. Each lot closes at its own time.
$1 Auction
Live now
From $0.99
Bid your maximum, not your next step
Enter the most you are willing to pay and we bid for you, raising the price only as far as it takes to stay ahead. There is no reserve, so the highest bid at the close wins the lot whatever the amount.
A bid in the final 30 seconds pushes the clock back to 30 seconds again, so a lot never closes while people are still bidding.
Enter your maximum
We raise the price only as far as needed
A late bid extends the clock
A bid can't be taken back
You can raise your maximum at any time, but you can never lower it or cancel a bid. If you hold the highest bid when the lot closes, you have bought it and an invoice follows.
The only discount on an auction lot is the 4% card-payment discount on the invoice. Shipping is charged as usual.
Lots you're leading
Each lot has its own clock
Bids can't be cancelled
Paying and Shipping
What happens after you win
invoices
Winning sends you an invoice
When a Wave closes, invoices for the items you won are emailed to you and listed in My Orders, broken down item by item.
If your total for a Wave passes US$2,500, it arrives as more than one invoice — that's expected, not a mistake.
My Orders
Invoice
How and when to pay
Pay by card within 5 days of the invoice date. Paying by card also takes 4% off automatically, no code needed. A late payment adds 1.5% per month to the balance.
Card
Invoice date
Shipping and combining orders
Shipping runs $25 per item, or free once your winnings from a single Wave reach 3 items. Win more than one item in the same Wave, and they ship together.
Per item
Free from 3 items
Dispatch and tracking
Paid orders ship within 5–10 business days. Once your order ships, the tracking number appears on the invoice in My Orders, along with delivery updates.
Ships
Tracking number
If something's wrong
Report a problem with an item within 48 hours of delivery — the sooner we hear from you, the easier it is to sort out. For the return process itself, see the User Guide.
Report
User Guide