User Manual

User manual for MWM buyers: setting up your account, bidding in weekly Waves, reading invoices, choosing a payment method, shipping, duties and returns.

User Guide

Everything you need to know about offering and winning on MONOSHARE

Platform Overview

MWM (Monoshare World Market) is a B2B wholesale platform specialising in authenticated luxury goods — handbags, watches, jewellery and accessories. We connect wholesale sellers with verified business buyers through a sealed-bid offer system.

How Wholesale Works

Browse items grouped by Control No (each group holds up to 20 items)

Press "I Want This" on the items you want

Optionally set an Additional % premium to beat the competition

When the offer deadline passes, the system determines the winners automatically

Winners receive invoices by email with a PDF attachment

Additional % (Premium Offer)

The Additional % field lets you add a premium to outbid competitors. The pricing rules:

If you're the only bidder, you win at the listed price

— no premium is charged

If two or more buyers offer on the same item,

the highest offer wins and pays their own offer amount (first price)

The listed price is always the minimum.

If you set an Additional %, your offer (listed + %) is what you pay only when you outbid other buyers

Highest offer wins.

Ties are broken by the earliest offer time

Getting Started

1. Create Your Account

Click Register on the login page

Enter your business email, company name and a secure password

Complete your company profile (address, phone, tax ID)

Agree to the Terms of Service

Click Create Account

Note:

This is a B2B platform. Accounts must be registered with valid business information. Your account may be reviewed before full access is granted.

2. Log In

Enter your email and password

Click Login

You'll land on the Home page showing the active wholesale sales and their deadlines

3. Navigate the Platform

Menu Item

What It Does

Wholesale

Browse the active sale's items and place offers before the deadline

Tap & Buy

Swipe through items one at a time and offer quickly (best on mobile)

My Bids

Track your offers, change active offers and cancel them before the deadline

My Favorites

Review bookmarked items from the active sale

My Orders

View and download invoices for items you have won

Rules

Wave schedule, offer rules, payment, shipping and return policies

Help

This user guide

Browsing & Searching Items

Wholesale Items Page

The wholesale page lists all items in the active sale. You can view items in three layouts:

List view:

compact rows — great for scanning many items quickly

Grid view:

card layout with larger images

Gallery view:

image-focused, full-width cards

Searching & Filtering

Search bar:

search by lot number, title, brand or keyword

Brand filter:

filter by specific brands (e.g. Louis Vuitton, Chanel, Rolex)

Category filter:

filter by item type (bag, watch, jewellery, etc.)

Sort:

by lot number, price (low/high) or recently added

Items Per Page

Use the items-per-page selector (50 / 100 / 150) to control how many items load at once.

Sorting Options

Sort Option

Best For

Lot Number

Default order, systematic browsing

Price low → high

Budget-conscious buying

Price high → low

Premium items first

Item Detail Page

Click on any item to open its full detail page. Here you'll find everything you need to make an informed offer.

Image Gallery

Up to 9 high-resolution product photos

Hover zoom:

move your mouse over the image for a magnified view

Lightbox:

click the image to open full-screen viewing

Thumbnail strip at the bottom for quick navigation

Item Information

Brand & model:

exact brand and model identification

Specifications:

material, colour, size, dimensions

Description:

a detailed item description, available in several languages

Offer Panel

The offer panel (right side on desktop) shows:

Listed price

— the fixed sale price for this item

Sale deadline

— when offers close and winners are determined

"I Want This" button

— submit your offer at the listed price

Additional %

(optional) — add a premium to outbid competitors when several buyers offer on the same item

Other buyers' offers are sealed:

you cannot see how many people offered, or at what premium, until the deadline

Making Offers

Basic Offer (I Want This)

Click "I Want This" on any item card

Confirm your offer in the popup

Your offer is registered at the listed price

Wait for the offer deadline. Winners are notified by email

Offer with Additional % (Premium)

Open the Auto Offer panel at the top of the wholesale page

Turn Auto Offer ON and enter a premium % (e.g. 5)

Each "I Want This" click now includes your additional %

If several buyers offer, the highest offer wins and pays their own offer amount

Important:

If you're the only bidder, you win at the listed price and no premium is charged. If other buyers also offer, the highest offer wins and pays their own offer amount — so your Additional % only applies when there is competition. The listed price is always the minimum.

Offer Resolution Timeline

Offers are collected until the item's deadline

At the deadline, the system automatically determines the winners

Winning items are marked sold; items with no offers are marked unsold

Invoices are generated automatically and emailed to winners with a PDF attached

A summary email ("Offer Results") gives an overview of your results; the invoice PDF arrives in a separate email

Changing or Cancelling an Active Offer

Go to My Bids and open the Active tab

Use Change Offer to raise or lower the amount — never below the listed price

Use Cancel Offer to withdraw the offer completely

After cancelling, you may submit a new offer before the deadline

Once the deadline has passed, or once an item is won or invoiced, the offer can no longer be cancelled from My Bids. Cancelling a confirmed purchase must be requested through the Contact form.

Organizing Items

Bookmarks & Notes

You can add personal notes and bookmarks to any item to help you decide before the deadline:

Notes:

short text attached to an item for your own reference

Bookmarks (A / B / C):

three bookmark categories to organise items your way

Notes and bookmarks are private — only you can see them.

My Favorites Page

The My Favorites page lists every item you have bookmarked in the active sale, so you can review them before the deadline. To make or change offers, use My Bids or the item page.

Invoices & Payment

Invoice Generation

After the sale's deadline passes and winners are determined, invoices are generated automatically for all winning buyers. You will receive an email with your invoice details and a PDF attachment.

Invoice scope:

items won in the same sale event are combined into a single invoice. If you take part in several sale events close together (for example two sales in one week) you may receive separate invoices — we can also consolidate payments across events on request.

Viewing Your Invoices

Go to My Orders from the navigation menu

Click an invoice to expand it and see all line items

Click Download PDF for a printable copy

Invoice Contents

All items won, with lot numbers and winning prices

Subtotal

Processing fee (if applicable)

Tax (if applicable)

Shipping charges

Discounts (if applicable)

Grand total

Payment due date

Payment Methods

SWIFT international wire

— no discount

Credit / debit card (Stripe)

— 4% off

Invoice Status

Status

Meaning

AWAITING PAYMENT

Invoice created, awaiting payment

PENDING

Bank transfer being confirmed

PAID

Payment received

OVERDUE

Payment past the due date

SHIPPED

Items have been shipped

CANCELLED

Invoice cancelled

Important:

Overdue invoices may result in purchasing restrictions. Please pay on time to keep your buying privileges.

Returns & Disputes

Return Policy

If an item is significantly not as described, you may request a return within 48 hours of receiving it.

How to Request a Return

Go to My Orders and find the item

Click Request Return on that item

Describe the reason in detail

Submit the request

Valid Return Reasons

Item significantly not as described

Wrong item received

Item damaged during shipping

Concerns about authenticity

Note:

Returns for buyer's remorse, or for minor condition differences within the stated condition, are generally not accepted. All items are sold as-is based on the photos and description provided.

FAQ

Frequently Asked Questions

Can I cancel or change my offer?

You may raise, lower or cancel your active offer before the deadline from My Bids. You can also change it from the item page. After cancelling you may make a new offer before the deadline. After the deadline, winning, or invoice generation, offers are final; cancelling a confirmed purchase must be requested through the Contact form.

What happens if I win multiple items?

All items won in the same sale event are combined into a single invoice. If you take part in several sale events (we may run sales twice a week) you can request to consolidate payments across events.

How are items shipped?

After payment is confirmed, items are shipped via FedEx, DHL or UPS with tracking. International shipping is available. Shipping costs are shown on your invoice.

Who pays import duties and taxes?

Import duties, customs fees and taxes in your country are the buyer's responsibility. Shipments are not sent DDP (Delivered Duty Paid) — your carrier or the customs authority may bill you separately on delivery. These charges are not included in your invoice total and MWM cannot refund them.

Are all items authenticated?

Yes. All luxury goods are inspected and authenticated before listing. Each item comes with our condition assessment and detailed photos.

Can I preview items in person?

Preview appointments can be arranged. Contact our team to schedule a visit to our warehouse.

What time zone are sale deadlines in?

All deadlines are shown in your local time, with your time zone displayed. The conversion is automatic.

Contact Support

Need help? Our team is here to assist you.

Email

Response within 1 business day

Business Hours

Sunday – Thursday

5:00 PM – 1:00 AM PDT

Tip:

When contacting support, please include your company name, registered email and any relevant lot or invoice numbers so we can help you faster.